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Coaching from a Systems Perspective
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Purpose of this course is to increase the capacity of coaches to work from a systems perspective. This course is for coaching practitioners, certified coaches or for senior leaders in organizations who are engaged in coaching people. Registrations Open, write to visit :

2/7/2013 to 2/9/2013
When: 2/7/2013
8:30 AM
Where: The Chancery Hotel
10/6, Lavelle Road
Bangalore 560001
Contact: Deepa R Bhat

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This course is designed for experienced coaches committed to develop their capacity to coach individuals and teams from a systems perspective. By deepening and broadening your ability to coach from a systems perspective, you will help your client leaders see themselves as human systems working and living in larger systems. When leaders understand those systems and how they operate, they are better able to achieve their goals.

Systems Thinking has been evolving since the late 1800s. Formal research on Systems Dynamics began in the 1950's and continues today at the Massachusetts Institute of Technology and other institutions. Across a wide range of disciplines, there is an emerging consensus on the systemic nature of all things; a greater recognition that we are all parts of a whole. Research has demonstrated that performance isn’t always just about how hard a person works or how smart she/he is. Sometimes individuals find themselves in systemic structures in which they behave in particular ways in response to the system. No matter how hard they try (from their usual approaches) they are challenged. Looking from a "systems perspective” can provide opportunities for learning and being that may not be seen from an individual (or parts) perspective.

Coaching from a Systems Perspective was developed by eight members of the Coaching Community of Practice of the Society for Organizational Learning (SoL).

Purpose of the course

To increase capacity of coaches to work from a systems perspective

In a way that:

§ Introduces new materials while respecting the talent and experience of the participants

§ Employs proven adult learning principles

§ Participants experience giving and receiving coaching during the course that touches them deeply and personally

§ Supports an ongoing network of coaches working from common principles

So that: participants, their clients, and their clients’ organizations enjoy greater effectiveness, satisfaction, and wellbeing.


§ The Butterfly Model of Complex Human Systems

§ Coaching in the External System: actions, emergent learning, leveraging organizational systems

§ Coaching in the Internal System: intentions, internal narrative, mental models, underlying stories

§ How the external and internal systems impact our interactions with clients and self as a system

In this course, we approach Capacity Development at five levels:

1. Concepts, theories, and vocabulary. What to know.

2. Tools, methods, a "kit” of "how-to’s.” What to do. Recipes.

3. Skills... Skills are strengthened through practice, repetition, and coaching. How well we do things...

4. Stance… Point of view, mindset, state of mind and embodiment.

5. Being and Identity… Who am I that I do these things?

For whom

This is for coaching practitioners, certified coaches or for senior leaders in organizations who are engaged in coaching people. This is not an entry level coaching skills course.

The course is approved for 29 ICF Continuing Coach Education Units (CCEUs). A course certificate will be granted to all participants who complete the full course and follow-on certification requirements.

Course Dates and Time


07 - 09 February 2013 (0830 – 1830 hours IST)

On the last day the course will conclude by 1630 Hours IST

The Chancery Hotel,

10/6, Lavelle Road,

Bangalore - 560 001,


Tel: +91 80 4118 8888 / 2227 6767


Fee for an individual participant is INR. 51,000/-. This includes one-year membership fee of SoL South Foundation of INR. 1,000/-. Service Tax of 12.36% is charged on the fee. (Total payable is: INR. 57, 304/-)

A limited number of scholarships are available for participants from NGOs, Government Agencies and Educational Institutions. If you are interested in availing the scholarship please write to along with your profile and your organizational profile.

This is a non-residential course, the fee covers lunch, tea, venue charges and all the course material. The fee does not include stay or travel to the venue.

The maximum number of participants for this course is 27 (Twenty Seven Only). The confirmation is on receipt of the registration form as well as the payment of full fee. The seats are confirmed on first-come-first basis.

The registration for the course will close on 31 January 2013.

Our Suggestion

As you are planning to join us or to nominate participants from your organization / network, we would encourage you to consider inviting one or more colleagues to attend the course with you. That can help build or deepen partnerships and create new momentum for the change(s) you would like to see. The benefits of the course to the organization can get significantly compounded if people who are working together can take the change(s) forward together. These might be people who are working closely with you, key stakeholders, or others in your networks interested in changing the systems in which they live or operate.


SoL South Foundation is a recognized membership community of Society for Organizational Learning(SoL Inc.), Boston, M A, USA and is a member ofThe Global Association of SoL Communities (Global SoL) incorporated in Vienna, Austria. SoL South Foundation offers several learning events based on the five learning disciplines based on The Fifth Discipline by Dr. Peter M. Senge. For information about SoL South Foundation visit our website:

SoL South Foundation’s mission is to reach the unreached. So it consciously focuses on reaching out to individuals, organizations and communities who normally do not have access to such learning events. This year’s focus is to reach out to educational sector, especially educators / administration heads involved primary or secondary education.

The Coverage

The table below indicates the detailed coverage during the course. The schedule is tentative subject to change.



Day 1

· Check-in

· Learning Circle 1

· Creating A Learning Community, Overview/Context Setting

· The Butterfly Model of Complex Human Systems

· Butterfly Model Role Play

· Coaching Skills Practice 1

· Classical Systems Thinking and Coaching -- Introduction

· Classical Systems Thinking and Coaching -- Concepts

· Coaching Skills Practice 2

· Classical Systems Thinking and Coaching -- Closed Loop Perspective

· Learning Circle 2: Combining HEAD & HEART in Systems Coaching

Day 2

· Check-in

· Tools For Systemic Coaching -- System Archetypes

· Coaching Skills Practice 3: Seeing Fixes that Backfire and/or Shifting the Burden.

· Tools For Systemic Coaching -- Emergent Learning Maps

· Paired Exercise: Coaching skills & practice - EL MAP

· Understanding Self as System in System

· Coaching Skills Practice Round 1

· Coaching Skills Practice Round 2

· Learning Circle 3

Day 3

· Check-in,  CONTACT _Con-3C8C70B52A00 \c \s \l Group Jazz Whole Body Scan

· Integrating the Learning through coaching practice

· Paired Coaching Skills Practice

· Paired Coaching Practice

· Moving Forward from here: Using a Systems Approach in Coaching

· Review Requirements for Certification and ICF CCEU’s

· Closing Circle

Required Pre-Work

We will use participant case stories in the course exercises to explore systemic aspects of coaching, and you will be sharing them with at least one or two other people in small group conversations. We ask you to bring cases that you can explore with others, using altered names, dates, organizations, and specifics to maintain the confidentiality of our coaching clients.

Prepare two case stories in summary written form

One that you considered a successful experience

One that you found particularly challenging

Criteria for selecting your case stories

A situation that was important to the coaching outcome

Fresh enough that you remember the details accurately

A real situation—not a synthesis of several

One that contains aspects that you want to explore further

Case summaries should be in writing, including the following

The organizational context and the specific situation

What you intended and what happened

Your Left Hand Column * and how it influenced what you did

What you would like to learn or understand better about this case

In addition, bring a coaching issue that you would like to be coached on.

*Although we refer to the Ladder of Inference and Left Hand Column in the course, we assume that you are familiar with these concepts and we will not be reviewing them in the course. You can find these described in books The Fifth Discipline and The Fifth Discipline Field book. Basic understanding five learning disciplines based on The Fifth Discipline would be helpful.

Required Post-Work

1. Facilitated coaching practice - 3 sessions of 90 minute call of whole Learning Circle

2. Un-facilitated coaching Practice - 3 sessions of 90 minute.

Administrative details


Send the filled registration form to:

For queries contact:

Deepa R. Bhat: +91 94480 49060 / (OR)

Arun Rozario: +91 99868 66888 /


1. Cheque/Demand Draft to be drawn in favor of "SoL South Foundation” payable at Bangalore, India. The same can be couriered to: Deepa R. Bhat, A3, Leela Apartments, 44/478, 6th Cross, Ashram Colony, RMV 2nd Stage, Bangalore 560 094, India.

2. Online transfer (within India) can be made to: SoL South Foundation, A/C No: 30690239232, State Bank of India, Jayanagar II block Branch, Bangalore – 560 011, India. IFS Code: SBIN0003286.

3. Wire transfer (From outside India) can be made to: SoL South Foundation, A/C No: 30690239232, State Bank of India, Jayanagar II block Branch, Bangalore – 560 011, India. Swift code: SBININBB423, Intermediary Bank/ Correspondent Bank (For Us Dollar Remittances): Standard Chartered Bank, New York, Swift : SCBLUS33, ABA/ROUTING NO.026002561.


The participation is confirmed on receiving the registration form along with the fee.

Cancellation Policy

· 75% fee will be refunded when the notice period is more than seven days from start of the course.

· 25% fee will be refunded when the notice period is less than seven days from start of the course.

Facilitators  Jeff Clanon   Nancy Miriam Hawley  Heidi Sparkes Guber

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