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Cristiano Busco, PhD (Italian, 03/26/72).
is an associate professor in Business Administration and Management Accounting
at the University of Siena, Italy. Along with an MA (economics) and a PhD
(management accounting) both at the University of Manchester, UK, he was
a lecturer at the University of Manchester (UK), and Visiting professor
at University of Southern California (USC), Los Angeles. Among others, he
has published on "Reflections" and "Business Horizons". In 2002, his paper
"Culture Vultures", which was published in Financial Management (March 2001,
pp.30-32), has been selected as one of 11 articles of outstanding merit
by the International Federation of Accountants (US), and has been published
in their 2002 anthology.
Dan Kowalski is a Human Resources
Management Consultant in the VHA Human Resources Management Group, a virtual
self-managed team of internal consultants providing HR support to senior
VHA Leadership.
Robert Petzel, MD, is the Director
of the VHA Network 23, a network of health care facilities in Iowa, Minnesota,
Nebraska, North Dakota, South Dakota, and portions of northern Kansas,
Missouri, western Illinois, Wisconsin, and eastern Wyoming. He also chairs
a national committee focusing on health care measures and performance
improvement.
Rita Kowalski is an original
member of the Project Team and since February 2003 has served as VA Workplace
Stress and Aggression Project's Special Projects Manager. She has worked
on a number of change efforts in the Department of Veterans Affairs including
organizational measures, executive appraisal and learning.
Joel H. Neuman is an Associate
Professor of Management and Organizational Behavior and Director of the
Center for Applied Management at the State University of New York at New
Paltz. He was among the first to explore the nature and prevalence of
a wide range of both overt and covert forms of workplace aggression.
Lyle Yorks is Associate Professor
of Adult Learning and Leadership, Teachers College, Columbia University.
He has written widely on action learning and collaborative inquiry as
processes for facilitating adult learning.
Mark Braun is a Project Manager
at BioSquare, a research park developed by Boston University and Boston
Medical Center. In this capacity he is responsible for managing the industry/university
relationships with companies seeking core services, collaborative agreements,
and companies that are co-located on the campus. He is a member of the
Management Team of the recently opened BioSquare Discovery and Innovation
Center, a life science incubator. Mark has worked with the Center for
Quality of Management on collaborative projects
Joseph Raelin is the newly appointed
Asa S. Knowles Chair of Practice-Oriented Education at Northeastern. In
this role, he has overall responsibility for the Center for Work and Learning.
In particular, his initial interest is to seek common ground among the
many disciplines and traditions that support POE, document their effectiveness,
and bolster policy initiatives that sustain NU’s commitment to this
approach to educational provision. Joe was formerly Professor of Management
at the Boston College Wallace E. Carroll School of Management. He received
his Ph.D. from the State University of New York at Buffalo. His research
has centered on executive and professional education and development.
He is a prolific writer having contributed articles for the foremost management
journals, among which are some frame-breaking works that are now heavily
cited.His publications include: The Salaried Professional: How to Make
the Most of Your Career (Greenwood/Praeger, 1984); The Clash of Cultures:
Managers Managing Professionals (Harvard Business School Press, 1991),
considered now to be a classic in the field of managing professionals;
the most recent Work-Based Learning: The New Frontier of Management Development
(Prentice-Hall, the 'OD' Series, 2000); and the soon-to-be-released Creating
Leaderful Organizations: How to Bring Out Leadership in Everyone (Berrett-Koehler,
2003).
Patrick O'Brien
is co-founder of Performance Consulting, Inc. Performance Consulting,
Inc. has been doing business for 24 years. Our focus is on helping our
clients learn how to create sustainable stakeholder value. Stakeholders
are customers, employees, investors, and the community at large. We work
in the areas of Organizational Research, Strategy and Policy Development,
and Performance Systems. Additional educational and professional achievements
include an Undergraduate Degree and Masters in Classical Language, Fordham
University, NY, Masters degree in Education, Loyola University, Chicago,
Secondary School Teaching and Administration [Principal], Vice-President,
Secondary Education, Central Community College, Chicago, Certificate in
Advanced Management, University of Chicago, Industrial Relations Center,
Director: Training & Development, Blue Cross and Blue Shield of Florida.
Daniel K. Saint is a PhD candidate
at Benedictine University and an organizational consultant and co-owner
of Appreciative Inquiry Consulting, LLC (AIC) where he serves on the Global
Board of Trustees. AIC is a global firm with several of the world's leading
thinkers and practitioners of appreciative inquiry. He has broad consulting
experience serving a wide variety of organizations in large-scale change
projects. Clients served include DaimlerChrysler, Intel, General Motors,
The World Bank, Navistar, and Boeing. Previously, Dan was a partner with
Deloitte & Touche where he served in national leadership roles. In
industry, he has served in senior executive roles as CFO, COO and head
of corporate finance for a large financial institution. Dan has worked
in North and South America, Europe, Middle East, Africa, and Asia. This
diverse experience heightens his awareness to the modern challenges of
leadership and organizational complexity. His expertise is in appreciative
inquiry, organizational learning, dialogue and social construction, team
performance, and organizational development from a Gestalt perspective.
Dr. Jacqueline M. Stavros is associate
Professor at the Graduate College of Management, Lawrence Technological
University and a charting co-owner of Appreciative Inquiry Consulting,
LLC. She is a trainer and consultant specializing in appreciative inquiry,
strategic change, leadership, capacity building, international marketing,
cross-cultural communications and e-learning. She has been using Appreciative
Inquiry to help her clients identify their positive core and get focused
for profitable growth. She works primarily with small-to-medium sized
organizations in a wide variety of industries: automotive, banking, information
technology, education, healthcare, government, NGOs and professional services.
She has served as a consultant and trainer to ERIM International, General
Motors, HCR-Manorcare, Michigan Small Business Development Centers, Global
Marketing Insights, Tendercare, Girl Scouts of U.S.A., ASPCA in New York
City, and Tuffy Mufflers. Her most recent presentations and publications
include: “Global Capacity Building Using Appreciative Inquiry”,
“Appreciative Inquiry in Total Quality Action for AQP”, “Cultivating
a Positive Culture Through Appreciative Inquiry”, and “Celebrate
the Stories: West Springfield Public Schools” (with Marge Schiller
and Debbie Morris). She most recently co-authored the Premier Edition,
The First Appreciative Inquiry Handbook: For Leaders of Change (with co-authors
David Cooperrider and Diana Whitney).
Dennis Sandow is a research trustee
of the Society for Organizational Learning and sole proprietor of Reflexus
Company and Oregon research organization. I started a business in 1978
that employed people whose lives were at risk in the backwards of institutions
for people with developmental disabilities. My business, Dynatron became
Hewlett-Packard’s highest quality vendor in the early 1980’s
and the demonstration led to the closure of institutions and the creation
of investment in community services. At the University of Oregon I was
responsible for two research grants. One studied the social effects of
employing people with severe disabilities. Multiple research methodologies
were used to do so including quantitative research, qualitative research,
social network analysis and employee explanations. The second grant studied
the economic effects of employing people with disabilities and cost benefit
analysis was used along with human and social capital measures.Since joining
SOL I have been participating in the Global SOL efforts and in the Knowledge
and Innovation Network with Goran Carstedt and Nick Zenuik. I believe
that SOL is changing the world. I live in Eugene, Oregon with my sweetheart
of 31 years, two adult children and many animals. I enjoy gardening, bicycling,
bird watching and community involvement.
Katherine Holt established Peakinsight
LLC to foster catalytic connections between people, organizations, and
the environment to impact how business will operate profitably and evolve
sustainably in the future. As a ZERI practitioner, she promotes the adoption
of practices to eliminate waste and achieve triple bottom line results.
She challenges clients to take a systemic view of change and engage the
“kokoro” (i.e., heart, mind, spirit, and will) of everyone
in the enterprise. Her collaborative learning approach stimulates new
awareness about possibilities for the creative evolution of organizations.
Katherine sees the world differently, asks penetrating questions, and
is not afraid to spark controversy. She is passionate about people making
changes that make a difference. Katherine received her Ph.D. in Industrial
Relations from the business school at the University of Minnesota. She
worked as a consultant for Personnel Decisions International (PDI) for
16 years and managed their office in Tokyo from 1994-2000. She left PDI
to immerse herself in change research and sustainability practices prior
to starting her own firm.
Terrie Conway (MPA, CHRP) is Regional
Manager for Organization Development and Learning with the Vancouver Island
Health Authority, in Victoria, BC, Canada. As leader for VIHA's Centre
for Excellence in Learning Terrie is responsible for implementing VIHA's
world class Leadership Development program - `Leading in a Learning Organization'.
Terrie has focused her career on facilitating learning and developing
potential - in herself and in others. She holds various professional degrees
including a BA, BSW, and an MPA as well as professional certifications
such as: Certified Human Resource Practitioner, Executive Coach, MBTI
Qualified, Inner Quality Management Facilitator, Open Space Facilitator
and Master Trainer.
Eve Mitleton-Kelly is the director
and founder of the Complexity Research Programme at the London School
of Economics, UK; Visiting Professor at the Open University; Coordinator
of Links with Industry & Government in the European Network of Excellence,
Exystence; Executive Director of SOL-UK (London). The focus of her research
has been the strategy process in the business and information systems
domains, with over 90 companies in the UK and USA. Her recent work has
concentrated on the implications of the theories of complexity for IT
legacy systems, organisational learning and the emergence of organisational
forms and has developed a methodology for identifying conditions that
enable and constrain those processes, using the principles of complexity.
She has written on complex social systems and on the application of the
theory in practice and has edited a book on complexity and organisations
with 14 international authors, ‘Complex Systems and Evolutionary
Perspectives of Organisations: the Application of Complexity Theory to
Organisations’, Elsevier 2003, ISBN 0-08-043957-8. EMK’s chapter
outlines 10 principles of complexity and enabling infrastructures.She
has been an Advisory Board Member on Complexity to Citibank New York,
1997-8; Adviser to the Czechoslovakian Ministry of Education, 1988; and
has led Complexity Thinking Workshops for senior teams in the World Bank
(Washington DC), Shell UK, GlaxoSmithKline UK, BT, Citibank (New York),
and several major organisations in the Aerospace industry. Her first career
between 1967-83, was with the British Civil Service in the Department
of Trade and Industry, where she was involved in the formulation of policy
and the negotiation of EU Directives.
Jim Ritchie-Dunham is President
of the Institute for Strategic Clarity and a visiting scholar at the MIT
Sloan School of Management. Co-author of Managing from Clarity: Identifying,
Aligning and Leveraging Strategic Resources (Wiley, 2001), he helps individuals
and groups gain greater clarity about their organization’s strategy.
He sits on the board of directors of SoL and the Pine Hill Waldorf School.
Rafael Callejas has been the
Regional Director for the Latin America and the Caribbean (LAC) Region
since January 2001. Prior to that, he was the Country Director of CARE
El Salvador after having worked nearly 15 years in development and in
the private sector as a civil engineer.
Barbara Heinzen is a strategic
consultant based in London, working with multinational companies and public
institutions. Her consulting practice was founded in 1987 following two
years with Royal Dutch Shell's scenario planning team after the completion
of her PhD at the School of Oriental & African Studies at the University
of London. She takes an empirically-based, hands-on approach to assignments
and is as comfortable working with board level corporate teams as she
is with villagers. Recently she has specialised in societies in transition
with clients in Africa, Asia and Eastern Europe. Currently she is facilitating
national civil society scenario building projects in East Africa and has
just finished a book on the invention of ecological societies.
John R. Ehrenfeld is Executive
Director of the recently formed International Society for Industrial Ecology.
He retired in 2000 as the Director of the MIT Program on Technology, Business,
and Environment, an interdisciplinary educational, research, and policy
program. He continues to teach, do research, and write. His current projects
focus on industrial ecology and sustainability. At MIT, from 1985 until
he retired in 2000, he was Senior Research Associate and Lecturer in the
MIT Center for Technology, Policy and Industrial Development, where he
taught in the MIT Technology and Policy Program. His research at MIT focused
on how businesses manage environmental concerns, seeking models leading
to organizational and technological changes to improve sustainable practices.
He spent part of the1998-1999 academic year at the Technical University
of Lisbon as a Fulbright Distinguished Scholar and was Visiting Professor
at the Technical University of Delft during the 2000-1 academic year.
He continues to work with Delft as chair of, the Scientific Advisory Board,
Design and Management of Infrastructures Programme. He also teaches each
year in the Industrial Ecology Program at the Norwegian Technical University.
In 2000-1, he was Visiting Fellow at the Yale School of Forestry and Environmental
Management. Since 2001, he is a core faculty member of a seminar series
on sustainability and strategy for senior corporate executives, organized
by York University. He serves on the faculty of the Bainbridge Island
Graduate Institute and teaches industrial ecology as part of their MBA
program. He also is part of the core team of coaches and researchers for
the Society of Organizational Learning Sustainability Consortium, a group
of firms committed to developing sustainable practices. In October 1999,
the World Resources Institute honored him with a lifetime achievement
award for his academic accomplishments in the field of business and environment.
He received the Founders Award for Distinguished Service from the Academy
of Management's Organization and Natural Environment Division in August
2000. He is associate editor of the Journal of Industrial Ecology. He
holds a B. S. and Sc. D. in Chemical Engineering from MIT, and is author
or co-author of over 200 papers, books, reports, and other publications.
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Steve Waddell draws upon over 20
years as a journalist, activist, business person, academic, consultant,
and researcher to produce mutually beneficial outcomes where innovation
and an opportunity-focus are key to building collaborations involving business,
government and civil society (nonprofit) organizations. His broad experience,
knowledge and skills has led to work in the U.S. and other countries, such
as with: financial institutions and community development organizations;
economic development involving businesses, community organizations and government;
infrastructure projects, such as water and sanitation and road building;
and global standard-setting collaborations of businesses and activist organizations.
John Carroll is a Professor in
the Organization Studies Group at the MIT Sloan School of Management.
His recent research focuses on individual, team, and organizational learning
from experience, which he has studied in collaboration with the SoL Sustainability
Consortium and the nuclear industry.
C. Will Zhang has over 25 years
of experience in the Chinese energy cultivation and martial art tradition.
He received advanced energy medicine training at the Lianhuashan Hospital,
National Association of Traditional Medicine, Hubei, China, and has also
studied at MIT, Ph.D. Program (history and social study of science and
technology), and at Tsinghua University, Beijing (laser physics ’85,
engineering management ’87). Will’s experience includes research/
teaching at Tsinghua University, MIT, Norwegian University of Science
and Technology/ SINTEF, and the Norwegian Ministry of Health’s Chinese
Medicine Seminar (2000). He is a Research Member of the Society for Organizational
Learning (SoL) and Director of Wufang Health and Wholeness.
Mette S. Husemoen is Visiting
Scholar at the MIT Sloan School of Management, hosted by Dr. Peter Senge,
MIT/ SoL. Mette holds a Ph.D. (Technology Management ’98) from the
Norwegian University of Science and Technology (NTNU), where she also
majored in engineering physics (’91). Her Ph.D. dissertation is
the world’s first to apply traditional Chinese Yuanji energy cultivation
theory in understanding the dynamics and bridging of engineering design
and operations. Her experience includes studies at Institut Francais du
Pétrole (IFP), Paris; work at Elf Petroleum Norway; research at
NTNU/ SINTEF and Harvard University. She is coordinator of the NTNU Sustainable
Innovation Initiative (SII).
Having been working together for ten years, Mette and Will shares a passion
for bridging the ancient Chinese energy medicine/ science with modern
medical science/ healthcare, and with an experiential, embodied human-Nature
wholeness approach to organizational/ communal learning and cultural transformation
toward socio-ecological health and sustainability.
Pete Carlson is a consultant on
building healthy, high-performing organizations, based in the Washington,
DC. area. For the past twelve years, he has helped companies build their
capacity to manage in complex and turbulent environments, working with
both management and union leadership to develop a clear and compelling
logic for how to achieve success, to identify high-leverage opportunities
for performance improvement, and to fully engage employees to address
those opportunities. During that time, Pete has also managed collaborative
networks of leading-edge companies to explore new strategies for managing
and measuring the contributions of people to organizational success. Using
action research as a tool for inquiry into what works, what doesn't, and
why, the networks have generated new insights into what makes the biggest
difference in performance improvement and organizational renewal. Prior
to establishing his consulting practice, Pete served as an advisor to
U.S. Secretary of Labor Lynn Martin on strategies to promote high-performance
work organizations. As the director of a national advisory commission
of business and labor leaders, he organized forums of leading experts
and practitioners to identify what was working and what was getting in
the way of spreading the adoption of total quality management. Pete also
served as chief economist for the National Alliance of Business, where
he conducted case studies of the competitive strategies and changing human
resource requirements of several hundred companies in the United States
and six foreign countries. Earlier in his career, Pete spent over ten
years working in manufacturing plants.
Philip Mirvis is an organizational
psychologist whose research and private practice concerns large-scale
organizational change and the character of the workforce and workplace.
He has authored eight books on his studies including The Cynical Americans
(social trends), Building the Competitive Workforce (human resource investments),
and Joining Forces (the human side of mergers). His most recent is a business
transformation story, To the Desert and Back. Mirvis is a fellow of the
Work/Family Roundtable, Center for Corporate Citizenship, and Corporate
Branding Initiative and a board member of the Foundation for Community
Encouragement. He has taught at Boston University, Jiao Tong University,
Shanghai, China and the London Business School. He is adjunct faculty
for the University of Michigan’s Graduate School of Business
Elena Antonacopoulou is
a Professor of Organizational Behaviour at the University of Liverpool.
She is founder and director of the GNOSIS Group, a Center of Excellence
in management research bringing together an international pool of academics
and practitioners across a range of sector and specializations, consultants
and policy-makers. GNOSIS is funded by ESRC/EPSRC and a range of corporations.
She is also joint Editor-in-chief of the international journal Management
Learning.
Kristen Zecchi is a Research Analyst
at The Center for Corporate Citizenship at Boston College. At the Center,
she is a primary researcher for the Executive Forum project. She previously
worked as an organizational culture and change consultant and has a strong
background in qualitative research with an AM from The University of Chicago
in Anthropology and an AB from Brown University in Comparative Literature.
Julie Engel Manga is the Assistant
Director of Research at The Center for Corporate Citizenship at Boston
College, where she supervisors Center research projects as well as participates
as a researcher on projects focused on corporate/nonprofit partnerships
with a business and community development orientation and the Executive
Forum on Corporate Citizenship. Prior to her work at The Center, Dr. Manga,
a sociologist, taught at Boston College and worked as an organization
development consultant, with a focus on enabling cross-functional work
teams to work more effectively. In addition to her work at The Center,
Dr. Manga has a practice as a professional and personal development coach,
using an integral coaching methodology.
Steve Rochlin is the Director
Research and Policy Development at The Center for Corporate Citizenship
at Boston College, where he has worked since 1995. Prior to arriving at
The Center. He works with Center members and on research that focuses
on the measurement of corporate citizenship, strategic business and community
development, and the integration of corporate citizenship into business
strategy. Steve has worked extensively in the areas of technology-based
economic development for both the National Academy of Sciences and the
Center for Strategic and International Studies in Washington., He has
been a contributing author to a number of monographs, journals, and books
including Accountability Quarterly; Business and Community Development;
Business in Society; Benchmarks for International Corporate Community
Involvement; Making the Business Case for Corporate Community Involvement;
Management Consulting: A Guide to the Profession; Measurement Demystified--Determining
the Value of Corporate Community.
Robert Sroufe is an Assistant Professor
of Operations Management in the Operations and Strategic Management Department
at Boston College. Research interests include Environmental Management
Systems, ISO 14000, Environmentally Responsible Manufacturing, Green Supply
Chain Management, Green MRP systems, Green Purchasing, New Product Design,
and Performance Metrics. Mr. Sroufe received his first environmental research
grant in high school for work on acid precipitation and impacts on natural
and man-made lakes in south central Michigan. Since then he has worked
in Aquatic research laboratories, been involved with environmental law
enforcement and environmental grass roots groups before becoming a lab
manager for the Research On Microbial Ecology laboratory at Michigan State
University. While at the ROME lab, his research initiatives involved finding
microorganisms, and the genetic evolution of these same organisms that
degrade hazardous materials. After completing his MBA in Supply Chain
Management, Mr. Sroufe worked with the Department of Defense at the Defense
Logistics Services Center as a project manager and systems analyst. In
this capacity, Mr. Sroufe helped with the assessment, design and development
of information systems such as the Hazardous Materials Information Systems,
and the Environmental Reporting Logistics System. The major portion of
his time was spent developing the Environmentally Preferred Product Decision
Support System. This middle-ware based system is designed to aid in the
identification and purchasing of environmentally preferred products from
several distributed IS platforms and programming languages. Mr. Sroufe
is Resource Conservation and Recovery Act, facility compliance certified,
and was a Defense Logistics Agency Environmental Task Force member for
the transition of an Environmental Products Catalog to Battle Creek, MI.
Mr. Sroufe has worked with the FTC, EPA, DoD, the DLA and several other
Three Letter Acronyms (TLAs) to find solutions to environmental problems
within government and industry. Since leaving the government sector, Mr.
Sroufe has been actively engaged in working with companies to better understand
the development and integration of environmental management systems and
performance metrics.
Sylvia Vriesendorp is an Organization
Development Specialist with Management Sciences for Health, a nonprofit
public health consulting group based in Boston, MA. She is frequently
asked to facilitate organizational retreats, teambuilding and strategic
planning exercises all with the intended effect of producing, not only
tangible plans but also an improved organizational climate for collective
learning. Ms. Vriesendorp has facilitated numerous such events, both in
the United States and overseas, in English and French, ranging in size
from 10 to 100 people over the last 25 years. These 3-4 day exercises
are characterized by a high level of enthusiasm and outcomes such as shared
visions, clarity and consensus on mayor obstacles and key strategies,
the discovery of common ground among diverse stakeholders, a surge of
energy towards the resolution of organizational issues and the creation
or re-connection of organizational and personal relationships. Ms. Vriesendorp
is a regular presenter at the International Association of Facilitators
and the Organization Behavior Teaching Conference. Originally trained
as a psychologist, Ms. Vriesendorp's special interest is in how people
behave in organizations and the influence of culture and gender dynamics
on productivity and morale.
Peter Rivard is currently a Research
Associate at the Veterans Administration Center for Health, Quality, Outcomes,
and Economic Research and a doctoral candidate in the Organization Studies
Department at Boston College's Carroll School of Management. Prior to
his return to academia, Peter worked for fifteen years as a health care
manager. He is interested in organizational learning and action science,
particularly in the area of safety.
Tom Bigda-Peyton has been a researcher,
consultant, and educator in Organizational Learning since 1983. After
working with Chris Arygyris and Don Schon in the mid-80’s, Tom was
drawn to the project of learning how to cross the “chasm”
between the early adopters of this work and the pragmatic majority in
the academic and business worlds. He works with line organizations, research
and development labs, and educational groups toward gaining wider adoption
of organizational learning innovations.
Martin Welp is a senior scientist
working with the Potsdam Institute for Climate Impact Research (Department
of Global Change and Social Systems). His research interests include stakeholder
involvement in climate change research and methods of participatory integrated
assessment. Dr. Welp is the contact person for the European Climate Forum
(ECF).
Karen Ayas is a research fellow at
Erasmus University, Rotterdam, the Netherlands, partner in The Ripples
Group - a consulting practice specialising in growth strategies and change
management - and associate editor of Reflections:The SoL Journal.
Beebe Nelson is the Working Forums
Founder & President, and a consultant in innovation and product development.
She is a frequent contributor to conferences and journals: "Product and
Technology Roadmapping," co-authored with Rich Albright, will appear in
the PDMA Toolbook next year. Beebe holds a doctorate in philosophy from
Harvard University and is a certified New Product Development Professional
(NPDP). She is a Consultant Member of SoL, and is on the faculty of Sequent
Learning Networks. Beebe is Chair of the Board of Partners in Ending Hunger,
an organization which takes a strategic approach to ending hunger in the
United States.
Barry Sugarman is a social scientist
with a Ph.D. in sociology and anthropology from Princeton University.
He has conducted organizational case studies and also collects other peoples'
cases in support of his research into organizational transformation. As
Research Coordinator for the Society for Organizational Learning he facilitates
research in several areas with member organizations. Dr. Sugarman was
Professor of Management at Lesley College for 20 years. Despite avoiding
college committees as much as possible, he served one full term as Chair
of the All-College Faculty Assembly. The move to his current SoL position
was helped by his 1995 sabbatical, spent as Research Associate at the
Center for Organizational Learning at the MIT Sloan School of Management
(before it morphed into SoL). This is not a straight-line career path.
His first academic position was at Oxford University, England. After that
he moved to the U.S. to become one of the first professionals to work
with the new therapeutic communities for drug addicts in recovery. He
later worked in the community mental health system, in planning and program
evaluation. Then at Lesley College Sugarman designed and directed for
ten years the unique master's degree program in management of substance
abuse services. He is the author of four books, over fifty published articles
and a lot of working papers (available on the SoL web site Knowledge Repository).
He urges fellow SoL members to post their own work there too.
Marilyn Darling is president of
Boston-based Signet Consulting Group, founded in 1989 to conduct research
and consulting in strategies for corporate learning. Recent clients include
such organizations as The World Bank, DTE Energy, Nortel Networks, Harley-Davidson
and the Federal Aviation Administration. Prior to opening her consulting
practice, Marilyn was president of Learning to Learn, Inc., providing
critical thinking skills programs to universities and corporations. She
is a charter member of the Society for Organizational Learning.
Richard Hagberg, chairman of the
board and licensed psychologist, founded Hagberg Consulting Group in 1984.
He is a personal advisor to more than 600 corporate presidents and CEOs
and is widely published and recognized as an expert on effective leadership
and organizational culture. Richard received his Ph.D. in Consulting Psychology
from Washington State University. |