2There are many ways to begin to elaborate upon the words presented in this document. I choose to include System Dynamic models as an aid to further clarity. They might also encouage readers to create alternative ways of reflecting on what is taking place in the story. Please see the section at back "for more information" about a general introduction to the use of system dynamics for understanding organizational development.
3In fact the note paper was bought in bulk at a time when recyclable paper was not as available. It actually makes more sense to use it first and then recycle rather than to simply send it immediately to recycling. But the point is clear. The public will criticize before they will offer praise, so image management is very important.