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The Missing Piece to Building Great Teams

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The Missing Piece to Building Great Teams
Volume 9, Number 1 - Reflections, The SoL Journal

By Diane McLain Smith


In this article, adapted from Diana McLain Smith’s book Divide or Conquer: How Great Teams Turn Conflict into Strength (Penguin: 2008), stories from the author’s own work and public sources allow us to peer inside the relationships that so often make or break the success of teams. Once you understand how relationships actually work, develop, and change, you can use that understanding to build relationships flexible and strong enough to create and sustain exceptional teams.